Please allow up to 2 business days (weekends and holidays in local time not included)  to process and pack your order. 
Due to the impact of COVID-19, the actual delivery time may be delayed.

NOTE:

1. We do not have access to ship to these regions: Asia (except HongKong, Taiwan, Macau), South America (except Brazil), Africa, Iceland and Armed Forces-Americas/Europe/Africa/Canada/Pacific and colonies.

2. If the shipment cannot be delivered due to unexpected circumstances, the FRAVITA customer service team will contact our customer via email within 48 hours for refund processing.

Duties & Taxes : 

For international orders, shipping fees are exclusive of duties and taxes. These charges are levied by the country you are shipping to, and payment is necessary to release your order from customs on arrival. If the customs charges are not paid COD (cash on delivery), the order will be returned back to Fravita.  

Tracking: 

All packages have specific tracking information and can be tracked through the button “Track Order” on the email. If you require any further information or assistance, please do not hesitate to contact us at support@fravita.com.

Delivery Delay:

Due to the COVID-19, order delivery and logistics transportation may be delayed. We feel sorry for any inconveniences caused.
If you are not satisfied with the delayed delivery time, please contact us via support@fravita.com, and we will actively assist you in solving this problem.